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  • victor@whsanitory.com
  • FAQ

    1.Are you a trading company or factory?

    We are manufacturer and we also have our own exporting license.

    2.Do you have certificate?

    Yes,  ISO, FDA, LFGB, CE, PED certificate . We also have some patents in design. 

    3.How do you control the quality?

    In quality control ,the most important is to avoid material mixing . 

    In our factory , 3 spectro PMI machines are used in raw material warehouse, production plant, dispatch plant.

    Pressure inspecting machine, PMI machines, RA roughness spector, hardness testing machine.....  all machines help in inspection.

    2 staff inspect during production in different sections.

    5 staff inspect the finished productions to avoid shortage, poor quality, mixing chemical....

    4.If there is any quality problem, how do you solve it?

    We are very proud that we never make one customer leave us. We are not 100% perfect, there is some quality problem.

    Normally replacement, or compensation, or resend goods to customers as per the condition. To be discussed as per condition. 

    5.How long is your delivery time?

    For normal products in 7-10 days; for bulk order, in 15-25 days. It depends.

    6.Warranty time?

    One years warranty for all of our stainless steel products. Gaskets or the easy broken parts are not included due to the different application for customers. 

    7.Why trust in us?

    10+ years in this industry . It makes us professional .Good credit in this market.

    All of our machines are the assurance of our responsibility.

    8.Free sample?

    Free samples can be provided for first cooperation under sincere  cooperation.

    9.What is the MOQ?

    1pcs MOQ is welcome for starting cooperatoon

    10.Material certificate?

    Material certificates, mill certificates, pressure test certificates, roughness certificates, measurement certificates, RT (radiographic testing) certificates, etc., are all available. Please specify your requirements when inquiring with us.

    11.More questions are appreciated.

    More questions are appreciated.

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